Privacy Policy
This document describes how your personal information is collected, used, and shared when you visit our online store (hereinafter referred to as the "Website") and/or place an order.
By visiting our website and placing an order in the online store, you consent to the collection and use of your personal information. The personal information we collect and process is used to provide and improve our services. We will not use or share the information received about you with third parties, except in the cases outlined below.
When you register on our website, place an order, subscribe to updates, or fill out any form, we collect certain types of information from you. This information includes data such as your name and surname, phone number, date of birth, gender, purchase details, and delivery contact information. It may also include images, among other data. We refer to such information as "Personal Identifiable Information" – data that allows specific identification of an individual user.
As for financial information (e.g., your credit or debit card details), we do not store this data on our website or servers. Instead, it is securely transmitted and processed by our partner bank or payment provider solely for online payment purposes. All transactions are protected with 256-bit SSL encryption. During the online payment process, customers agree to the privacy policy and terms of service of the selected payment method, as provided on the respective website.
When you visit our website, we automatically collect certain information about your device, including details about your web browser, your Internet Protocol (IP) address, time zone, and some cookies installed on your device. Additionally, as you browse our site, we collect information about the individual pages or products you view, the websites or search terms that referred you to our site, and how you interact with the site. We refer to this automatically collected data as "Device Information."
We collect Device Information using the following technologies:
- Log Data: When you visit our website, your browser sends information called "Log Data." This includes your IP address, browser version, specific pages you visited, the time and date of your visit, the time spent on those pages, and other statistics.
- Cookies: Small data files (sent to your browser from the website you visit) stored on your computer's hard drive, often used as anonymous unique identifiers. We use this technology on our website to collect information and improve our services.
You can accept or decline the use of cookies and know when they are sent to your computer. If you choose to decline cookies, certain services may be limited.
The information you provide may be used by us to:
- Process orders placed via the website (including payment procedures, ensuring product delivery, sending invoices, and order confirmations);
- Send periodic emails for processing orders and delivering updates. The email address you provide may be used to send information about your order, company news, changes, or details about our products and services. If you no longer wish to receive emails, detailed instructions for unsubscribing can be found at the bottom of each email;
- Create a personalized experience – information about you helps us better address individual needs;
- Improve our website – feedback and information from you help us continually improve the offerings presented on our website;
- Enhance customer service – your information helps us effectively respond to customer inquiries and support needs;
- Conduct contests, special promotions, surveys, or other activities;
- Detect potential threats or fraudulent activity (e.g., using your IP address).
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided those parties agree to keep this information confidential. Disclosure of your information may be required if it is deemed necessary by law, our website policies, or to protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.
We implement various security measures to maintain the safety of your personal information. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and encrypted into the database of our payment gateway providers. This ensures access is restricted to authorized personnel, who are required to keep such information confidential.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Thus, we cannot guarantee absolute security.
Your personal data is protected under the state law on Personal Data Protection. Under this law, you have the right to request information about the processing of your data and receive details such as:
- What data is processed about you;
- The purpose of processing your data;
- The legal basis for data processing;
- The source of data collection;
- Recipients of your data;
- The reason and purpose for sharing data.
You can request a copy of the data we process.
In accordance with the law, you have the right to request the correction, updating, addition, blocking, deletion, or destruction of your personal data if it is incomplete, inaccurate, outdated, or if its collection and processing were carried out unlawfully. We operate in compliance with state legislation, which may prevent us from immediately deleting your personal data. Such obligations may arise from laws, consumer protection regulations, or other relevant legal requirements. We are committed to providing this information to you upon request. We have the right to use personal data only if there is a specific contractual or legal basis for doing so.
This document may be updated periodically to reflect changes in our activities or relevant legislation.
If you have any questions or recommendations about the above terms, please contact us.